FAQs
Do you have a physical store front?
Yes, we welcome people to visit our shop. We are located at 363 Colombo St, Sydenham, Christchurch, New Zealand. Stop in and say hi.
Are you a bar?
We are not a bar. We are licensed for off-premise, takeaway sales only.
Are you going to be a bar at some point?
We are looking into the possibility of having an on site tasting area, but there are tonnes of things to think about to turn our space into something suitable for serving alcohol on site. For now we are focusing on being the best little bottle shop we can be.
What are your hours?
Our retail storefront is open every day except Christmas Day, New Years Day, Good Friday, Easter, and before 1pm on ANZAC Day. You can make online orders 24-7, but delivery will will only occur between 9am and 10pm and will not be made on the previously mentioned holidays.
Daily Hours:
10am - 6pm Sunday - Tuesday
10am - 7pm Wednesday - Saturday
How much is shipping?
We have several shipping options to meet your needs.
Standard Shipping:
Shipping is free on all orders over $150 (Christchurch orders over $40 are free). Otherwise a flat shipping rate applies based on your location.
South Island Urban: 7.99
South Island Rural: 15.99
North Island Urban: 9.99
North Island Rural: 18.99
Same Day Christchurch Metro:
We have same day service to the wider Christchurch Metro area with varying rates. Click here to see the suburbs we service.
When will I receive my shipment?
In general orders placed before noon will be processed same day. Orders placed after noon will be processed the next business day. You will receive your order in about 1 week after payment has cleared. Delivery times may be shorter for South Island and urban addresses, and longer for North Island and rural addresses. You will receive a tracking number by email when your order has been processed and ready to be picked up by the courier. Orders will not be processed or delivered on public holidays or weekends.
We cannot guarantee that you will always receive your shipment within these timelines due to courier delays and other unforeseen complications, but will try our very best. Please allow for extra time during the busy holiday periods of November and December.
Can you ship outside of New Zealand?
Unfortunately we can only deliver to a New Zealand address.
Can you ship to a PO Box or private bag?
No, we can only deliver to a physical address.
Do I have to be home to receive my shipment?
Yes, alcohol regulations require that you or someone over 18 must sign for the package. We suggest having your order sent to a work address if nobody will be home during the day.
How do I pay online?
For your convenience we offer payment by credit card/EFTPOS through Shopify Payments.
Do you offer a SOBA discount?
Yes! All SOBA members receive 5% off their beer purchases when they present their SOBA card. This offer is not available online at this time.
What is SOBA?
Society Of Beer Advocates (SOBA) is a beer advocacy and social group with meet-ups and discounts throughout New Zealand. You can join here.
Can you get Pliny/Heady Topper/Three Floyds/Westvleteren?
No. These beers, along with so many others, are hard to get in their own cities, let alone half way around the world. But if you have an idea for what we should stock, let us know and we'll try our best. We're always looking for new and interesting beers.
Do you have Helium Beer?
Unfortunately helium beer is impossible. Helium is not soluble in water and so will not stay in the beer. The videos that are available online stem from a Sam Adams April Fools Day joke. You can read more about it here. We wish it were possible because it sounds hilarious, but unfortunately physics is holding us down once again.
Do you sell gift vouchers?
Yes, you can purchase vouchers in the shop or online here.
Can you do private events?
Please contact us at info@thebeerlibrary.co.nz and we can discuss.
How can I join your mailing list?
You can join here. We will never sell your information to other companies. People who do that are jerks and we don't want to be jerks.