Loyalty Programme

The Beer Library has a great loyalty programme for our most dedicated customers.  Earn points with every purchase and redeem for products in our store.  

How to sign up:
Everyone who makes a purchase in our online store and signs up for an account is automatically enrolled in our loyalty programme.  When you log into your account you will be able to see how many points you have and how many points you need to redeem for items.  You can also sign up at check out when you are purchasing from our brick and mortar shop.  Simply let the clerk at the register know you'd like to sign up for the loyalty programme and they will guide you through the process. 

How to redeem points:
Online you can redeem points by navigating to the product you would like to redeem your points for and clicking the button next to the 'add to cart' button to redeem points.  You will only be able to redeem your points if you have earned enough points for that particular product.  If you are at our brick and mortar shop, let the clerk know you'd like to redeem points and they'll let you know if you have enough.

How can I earn points?:
There are several ways to earn points.

Method

 Rules

Purchases Earn 1 point for every dollar you spend.  You can earn more points at different earning levels (see below)
Referrals Using a referral link you will get 500 bonus points for every referral that signs up for an account AND makes a purchase.
Product Shares Each day you can earn 20 bonus points for sharing a product you like from the products page on Facebook or Twitter. (limit once per day). 
Purchase Shares
Each day you can earn 50 bonus points for sharing a purchase you made on Facebook or Twitter. (limit once per day). 


If you are a loyalty programme member and are shopping in person, make sure to tell the clerk at checkout so that they can add your purchase to your account.  Online purchases are automatically tallied as long as you are using your account at checkout.

What are the different reward levels and how do I get there?
We want to reward our best customers the most so we have various reward levels based on your lifetime spend.  The exact thresholds may change from time to time, but once you achieve a certain reward level, you will always be at at least that level.

Level Required Spend  Reward 
Base $0 - This is where everyone starts $1 spend = 1 point
Silver $500 Lifetime spend $1 spend = 1.5 points
Gold $1,500 Lifetime spend $1 spend = 2 points
Platinum $3,000 Lifetime spend $1 spend = 3 points
Diamond $5,000 Lifetime spend $1 spend = 5 points (and if we see you, we might give you a big bear hug)
Neutronium
$50,000 Lifetime spend Keys to the shop*


How many points does it take to get an item?:
That depends on the item.  Each item has it's own redemption level generally based on the cost of the item.  Some items could cost as few as 150 points but will generally be 225 points and up.  That fancy bottle of whisky you've been eying will probably be north of 7000 points.

How do I know how many points I have?:
You can check your points balance by logging into your account online or by asking the clerk in store to look it up for you.

Do my points expire?:
Your points never expire.  We don't plan on changing this policy, but if we do, we'll give you plenty of notice.

I had an account under a previous loyalty system.  Do my points still count?:
Yes, when we switched over to our new system we transferred your loyalty points too.  They have been converted to the new system at an equivalent dollar value.  However, everyone will be starting at the base earning level.

Can I redeem my points for cash?
No.

Can I redeem my points for a gift card?
No.

 

*not really, but we'll do something special for you.  You've earned it.

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